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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nathan Biffle

Nathan Biffle

January 20, 2026

5  out of  5
rating by Nathan Biffle
"Jordan was super helpful in getting my set up with a new auto plan that saved me a bunch of money. Definitely recommend their services"
We responded:
"Thank you, Nathan, for sharing your experience! It's great to hear that Jordan was able to assist you in setting up a new auto plan that saved you money. Your recommendation means a lot to us, and we're glad to have been able to help. If you have any more questions or need further assistance, feel free to reach out."
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Kathy Tosh

January 17, 2026

5  out of  5
rating by Kathy Tosh
"Rib is very knowledgeable about life insurance. He took the time to explain what would be best for me."
We responded:
"Thank you, Kathy, for sharing your experience. It's wonderful to hear that our team was able to provide you with the information you needed about life insurance. We appreciate your feedback and are glad to know you felt well-informed about your options. Your satisfaction is important to us, and we're here to assist you with any future needs."
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Freda

January 8, 2026

5  out of  5
rating by Freda
"I always have a great experience with Rob and his team. They are honest and very friendly. They made everything easy for me to understand! Will helped me get a great life insurance policy that fit my needs and budget. Highly recommend 10/10!"
We responded:
"Thank you, Freda, for sharing your experience with us. It's wonderful to hear that the team was able to provide you with clear and friendly service. We're glad that Will could assist you in finding a life insurance policy that suits your needs and budget. Your recommendation means a lot to us!"
Profile photo of Sarah Dunlap

Sarah Dunlap

January 8, 2026

5  out of  5
rating by Sarah Dunlap
"I’ve been with State Farm for years. The office staff is excellent. When you go, ask for Rachael."
We responded:
"Thank you, Sarah, for sharing your experience and for your continued trust over the years. It's wonderful to hear that our office staff, especially Rachael, has made such a positive impression. Your feedback is greatly appreciated and motivates us to keep delivering excellent service."
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Rachael Weekley

January 7, 2026

5  out of  5
rating by Rachael Weekley
"always friendly & great customer service! 10/10"
We responded:
"Thank you, Rachael, for your wonderful feedback! It's fantastic to hear that you find our customer service friendly and great. Your satisfaction is our top priority, and we're delighted to know we're meeting your expectations. Your support means a lot to us!"
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Kelly Weekley

January 6, 2026

5  out of  5
rating by Kelly Weekley
"Been a Rob Taylor State Farm Customer in Pocahontas for several years and the quality of service I have received goes above and beyond. The agents have always been more than helpful and have always followed up with me in a timely manner. They are so good about going over my policies with me and helping me to understand it in a way that I understand. Their knowledge is a great asset to the company. I highly recommend Rob Taylor State Farm located in Pocahontas or Jonesboro. They are an A+ team."
We responded:
"Thank you, Kelly, for sharing your experience with us. It's wonderful to hear that our team has been able to provide you with exceptional service over the years. We take pride in ensuring our customers fully understand their policies and feel supported. Your recommendation means a lot to us, and we're grateful to have you as part of our State Farm family."
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Gaye Williams

January 5, 2026

5  out of  5
rating by Gaye Williams
"Great group of folks"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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lance morvin

December 3, 2025

5  out of  5
rating by lance morvin
"I’ve had my home and business insurance through Rob for many years and he has always been very helpful. I would highly recommend his agency to anyone in the market!"
We responded:
"Thank you, Lance, for your kind words and for trusting us with your home and business insurance needs over the years. It's wonderful to hear that you've found our service helpful. Your recommendation means a lot to us, and we're grateful for your continued support. If there's anything else we can assist you with, please feel free to reach out."
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Kristin Cole

December 2, 2025

5  out of  5
rating by Kristin Cole
"I had a great experience getting my car insurance set up. Parker Rhew was extremely helpful, patient, and made the whole process quick and stress-free. They explained everything clearly and helped me find the best coverage for my needs. I really appreciate the excellent customer service and support. Highly recommend!"
We responded:
"Thank you, Kristin, for sharing your experience. It's wonderful to hear that Parker was able to assist you effectively and make the process smooth and stress-free. We're glad you found the coverage that suits your needs and appreciate your recommendation. Your feedback means a lot to us, and we're here to help whenever you need."
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Leroy Brewer Jr

October 21, 2025

5  out of  5
rating by Leroy Brewer Jr
"Great experience Wonderful Atmosphere The Office provides a 5 Star Service Thank you again"
We responded:
"Thank you for sharing your experience with us. It's fantastic to hear that you enjoyed the atmosphere and found our service to be top-notch. Your feedback is greatly appreciated and helps us continue to provide excellent service. Looking forward to assisting you again in the future."
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Jacob Chapman

June 25, 2025

5  out of  5
rating by Jacob Chapman
"Great agent. Would highly recommend."
We responded:
"Thank you, Jacob, for your kind words and the perfect rating. It's wonderful to hear that you had a positive experience. Your recommendation means a lot to us, and we're glad to have been able to assist you with your insurance needs. If there's anything else we can do for you, please let us know."
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Nathan Cook

June 24, 2025

5  out of  5
rating by Nathan Cook
"Rob takes care of everything!"
We responded:
"Thank you, Nathan, for your positive feedback! It's wonderful to hear that Rob is taking care of everything for you. Your satisfaction is very important to us, and we're glad to know you're happy with our service. If you ever need anything else, feel free to reach out."
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Marsha Watson

June 9, 2025

5  out of  5
rating by Marsha Watson
"Ms. Margret was very nice and helpful. She had a pleasant attitude. I really like the service she offers. Also, the owner Rob Taylor was very nice and helpful."
Profile photo of Bradley Barnhill

Bradley Barnhill

June 3, 2025

5  out of  5
rating by Bradley Barnhill
"Very helpful and friendly staff!"
We responded:
"Thank you, Bradley, for your kind words and for taking the time to share your experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Kelly Potter

Kelly Potter

June 2, 2025

5  out of  5
rating by Kelly Potter
"Walked in with an insurance question left with a masters class on banking and investments. This place is the bundle insurance opportunity my schedule needs. Thank you sir !"
We responded:
"Thank you, Kelly, for sharing your experience. It's great to hear that your visit was so informative and beneficial. We're glad to be the insurance solution that fits your schedule. Your feedback is much appreciated!"
Profile photo of Samantha Hale

Samantha Hale

May 20, 2025

5  out of  5
rating by Samantha Hale
"Can’t say enough good things! They are always a phone call away and super helpful in answering all questions about our policies and coverage! Thank you Rob Taylor State Farm!"
We responded:
"Thank you, Samantha, for sharing your positive experience! It's wonderful to hear that our team has been helpful and accessible whenever you need assistance with your policies and coverage. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Nicolas Garcia

Nicolas Garcia

May 20, 2025

5  out of  5
rating by Nicolas Garcia
"Rob Taylor is a great agent with an even better staff!"
We responded:
"Thank you, Nicolas, for your wonderful feedback! It's fantastic to hear that you had a positive experience with Rob Taylor and the team. We truly appreciate your support and look forward to continuing to serve your insurance needs."
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Janet

April 15, 2025

5  out of  5
rating by Janet
"We recently switched to State Farm from our previous insurance company. Very pleasant dealings with Rob and Parker to get everything switched over in a very timely manner. And a big plus…..they saved us money!"
We responded:
"Thank you, Janet, for sharing your experience. Your feedback is greatly appreciated."
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Shelley Bradford

April 15, 2025

5  out of  5
rating by Shelley Bradford
"I switched over to Rob Taylor State Farm. They made the transition, easy, and saved me money! Great group to do business with and super friendly. They answered all my questions and a pleasure to work with. Would highly recommend!"
We responded:
"Thank you, Shelley, for sharing your experience with us. Your recommendation means a lot to us, and we're here whenever you need further assistance."
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Garrett Doherty

April 9, 2025

5  out of  5
rating by Garrett Doherty
"Amazing people and service. They answer the phones unlikes most of the other places I’ve been and Rob is the best in the business. Highly recommend!!"
We responded:
"Thank you for the great review and trusting our team with your Insurance needs. "
Profile photo of Robert Brown

Robert Brown

April 9, 2025

5  out of  5
rating by Robert Brown
"Real people"
We responded:
"Thank you, Robert, for your positive feedback and perfect rating. It's great to know that you appreciate the personal touch we strive to provide. Your support means a lot to us, and we're here to assist you with any of your insurance needs."
Profile photo of Whitney Henninger

Whitney Henninger

March 21, 2025

5  out of  5
rating by Whitney Henninger
"Best State Farm office in Jonesboro!"
We responded:
"Thank you, Whitney, for your kind words and for taking the time to share your experience. It's wonderful to hear that you consider us the best State Farm office in Jonesboro. We truly appreciate your support and look forward to continuing to serve your insurance needs."
Profile photo of Jordan Benight

Jordan Benight

March 13, 2025

5  out of  5
rating by Jordan Benight
"This place rocks! Very helpful staff and very cheap rates. Rob is very knowledgeable and got me set up."
We responded:
"Thank you, Jordan, for your fantastic review! We're delighted to hear that you found our staff helpful and our rates affordable. Rob and the team are committed to providing knowledgeable service, and it's great to know we could assist you effectively. Your feedback is much appreciated!"
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Michele Davis

March 12, 2025

1  out of  5
rating by Michele Davis
"Very rude and every bill has. Cancellation notice. Never get a bill to just pay without them sending cancellation notice. I hate that, would love to have a normal bill."
Profile photo of Jon Dacus

Jon Dacus

March 10, 2025

5  out of  5
rating by Jon Dacus
"Rob’s team did a great job on getting my needs met on home and auto. Very professional and always available for any questions I had."
We responded:
"Thank you, Jon, for sharing your positive experience with us. It's wonderful to hear that our team was able to meet your home and auto insurance needs professionally and was available to answer your questions. Your feedback is greatly appreciated and motivates us to continue providing excellent service."