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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Whitney Henninger

Whitney Henninger

March 21, 2025

5  out of  5
rating by Whitney Henninger
"Best State Farm office in Jonesboro!"
We responded:
"Thank you, Whitney, for your kind words and for taking the time to share your experience. It's wonderful to hear that you consider us the best State Farm office in Jonesboro. We truly appreciate your support and look forward to continuing to serve your insurance needs."
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Jordan Benight

March 13, 2025

5  out of  5
rating by Jordan Benight
"This place rocks! Very helpful staff and very cheap rates. Rob is very knowledgeable and got me set up."
We responded:
"Thank you, Jordan, for your fantastic review! We're delighted to hear that you found our staff helpful and our rates affordable. Rob and the team are committed to providing knowledgeable service, and it's great to know we could assist you effectively. Your feedback is much appreciated!"
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Michele Davis

March 12, 2025

1  out of  5
rating by Michele Davis
"Very rude and every bill has. Cancellation notice. Never get a bill to just pay without them sending cancellation notice. I hate that, would love to have a normal bill."
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Jon Dacus

March 10, 2025

5  out of  5
rating by Jon Dacus
"Rob’s team did a great job on getting my needs met on home and auto. Very professional and always available for any questions I had."
We responded:
"Thank you, Jon, for sharing your positive experience with us. It's wonderful to hear that our team was able to meet your home and auto insurance needs professionally and was available to answer your questions. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Tammy Hall

March 4, 2025

5  out of  5
rating by Tammy Hall
"Very friendly and easy to work with. Definitely recommend!"
We responded:
"Thank you, Tammy, for your wonderful review! We're delighted to hear that you found our team friendly and easy to work with. Your recommendation means a lot to us, and we're glad to have been able to assist you with your insurance needs. If there's anything else we can do for you, please let us know."
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Joe Chamberlain

February 6, 2025

5  out of  5
rating by Joe Chamberlain
"Rob and his team went above and beyond to help our family with the best coverage for our home and auto! The whole staff were great,I highly suggest you at least give them a chance to quote your family and friend's for any home,auto or commercial needs! Best prices and great service!!"
We responded:
"Thank you soooo much Joe!"
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Jennifer Hay

January 28, 2025

5  out of  5
rating by Jennifer Hay
"Rob is a great knowledgeable agent!! He’s always very friends and quick to respond."
We responded:
"Thank you, Jennifer, for your wonderful feedback! "
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Miranda Childers

January 21, 2025

5  out of  5
rating by Miranda Childers
"Rob was a tremendous help explaining everything. Really felt valued as a customer."
We responded:
"Hi Miranda, Thank you so much for your wonderful feedback! I'm thrilled to hear that Rob was able to help you and make you feel valued as a customer. Your satisfaction is our top priority, and it's great to know we met your expectations. If you ever need further assistance, feel free to reach out. "
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Rylee Hopkins

January 14, 2025

5  out of  5
rating by Rylee Hopkins
"Rob is awesome. Great service."
We responded:
"Thanks, Rylee! It's great to hear you had a positive experience with our team. We appreciate your feedback!"
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Sheryl Smith

January 7, 2025

5  out of  5
rating by Sheryl Smith
"Rob’s team is amazing!!"
We responded:
"Thank you, Sheryl, for your fantastic review! We're so glad to hear that you find Rob’s team amazing. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, feel free to reach out."
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Hayden

December 3, 2024

5  out of  5
rating by Hayden
"We love Rob! He’s awesome!"
We responded:
"Thanks so much, Hayden! It's fantastic to hear that you're happy with the service."
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David Kraft

November 27, 2024

5  out of  5
rating by David Kraft
"The people there, care so much for their customers. They do a lot that most customers don't see. Best insurance experience if you are an everyday person."
We responded:
"Thank you, David! It's wonderful to hear that you felt well taken care of. We strive to go above and beyond for everyone who walks through our doors."
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Marcus Johnson

November 6, 2024

5  out of  5
rating by Marcus Johnson
"Rob is awesome. Very knowledgeable about all things insurance."
We responded:
"Ty ty Ty Marcus J!!!"
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Isabelle Salinas

October 11, 2024

5  out of  5
rating by Isabelle Salinas
"Everyone is very welcoming! And they got me saving for my car and house!"
We responded:
"Thank you for sharing your experience! It's fantastic to hear that you felt welcomed and that we could help you save for your car and house! Your satisfaction is our priority, and we appreciate your kind words."
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Grant Froman

September 4, 2024

5  out of  5
rating by Grant Froman
"Was amazingly easy... Rob Taylor had all the answers I needed. Made it quick and painless... And my spouse is taken care of. Thank you..."
We responded:
"Thank you so much for your kind words, Grant! I'm delighted to hear that the process was quick and painless for you. It's great to know your spouse is taken care of as well. If you ever have more questions or need further assistance, feel free to reach out!"
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Natalie Ann's Photography

August 14, 2024

5  out of  5
rating by Natalie Ann's Photography
"Best insurance agent around!"
We responded:
"Thank you so much for your kind words! It's fantastic to hear that you had such a positive experience. Your support means a lot to us!"
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Jessica Lawrence

June 25, 2024

5  out of  5
rating by Jessica Lawrence
"We went into the office and Peyton was truly amazing! She got us taken care of so quickly with our state to state transfer and had auto and home insurance set up in no time! The customer service at this location is FANTASTIC! Highly recommend! 🤩🤩"
We responded:
"Thank you for the glowing review, Jessica! We're thrilled to hear that Peyton provided you with such fantastic service and made your state to state transfer seamless. We appreciate your recommendation and look forward to continuing to provide you with top-notch service for your auto and home insurance needs."
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Jason Strickland

June 12, 2024

5  out of  5
rating by Jason Strickland
"Amazing Agent and Agency! They truly care about you and what is important to your family!"
We responded:
"Thank you, Jason! We are thrilled to hear that you feel valued and cared for by our team. Your satisfaction is our top priority!"
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H

June 5, 2024

5  out of  5
rating by H
"I had a great experience with Rob, my wife and I just had our first child and he helped us start life insurance policies on all three of us. He educated us on what our options were and showed us how to make the most of our coverage and protecting our family. He has earned all of our business. Thank you!"
We responded:
"Thank you for sharing your positive experience, Hunter! Congratulations on your new addition to the family. I'm glad to hear that Rob was able to provide you with valuable information and help you secure life insurance for your family. We appreciate your trust in us and look forward to continuing to serve your insurance needs."
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Silvia Castro

May 11, 2024

5  out of  5
rating by Silvia Castro
"Absolutamente recomendable en todos los sentidos. Rob Taylor es una persona amable, con una educación exquisita y totalmente transparente. Siempre dispuesto a ayudar y resolver cualquier necesidad durante el proceso. El mejor asesoramiento que puedas tener , su profesionalismo es increíble . Recomendado 100% ."
We responded:
"Silvia, Thank you for the great review and trusting our team with all your Insurance needs."
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Van Dawson

March 14, 2024

5  out of  5
rating by Van Dawson
"Rob Taylor is the man"
We responded:
"Thank you for the great shout out, Van!"
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Natalie Wagner

February 29, 2024

5  out of  5
rating by Natalie Wagner
"Arturo Gonzalez is very professional and thoughtful!"
We responded:
"Thank you for sharing your positive feedback about Arturo Gonzalez! We're delighted to hear that he is very professional and thoughtful. Providing excellent service is our priority, and we're grateful for your acknowledgment."
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Rosalinda Bernal

February 27, 2024

1  out of  5
rating by Rosalinda Bernal
"The worst service i ever received layers they token more money from monthly payment until I found out every month was a different amount charge to my card payment i ask for en explanation never received one……."
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Lucas Mabe

February 26, 2024

5  out of  5
rating by Lucas Mabe
"First time going through Rob Taylor State Farm, I couldn’t be more happy. Big thanks to Payton for getting it all together and helping out, we can’t thank you guys enough. Best insurance in town and for the services provided with the policy."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Mayra Islas

February 14, 2024

5  out of  5
rating by Mayra Islas
"Great agents! Insurance there is way cheaper and with way better coverage than anywhere else in town. They are very knowledgeable and if one doesn't know, they aren't afraid to ask Rob for advice. 100% recommend it."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."